Privacy Policy

MGB Building Solutions we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with UK GDPR and the Data Protection Act 2018. By using our plumbing, heating, and decorating services or visiting our website, you agree to the terms of this Privacy Policy.

2. Information We Collect
2.1 Personal Information You Provide
We may collect the following information when you contact us, request a quote, or use our services:

• Name
   
• Address
   
• Email address
   
• Phone number
   
• Details about the property or work requested
   
• Payment information (processed securely through third-party providers)
   

2.2 Automatically Collected Information
When you visit our website, we may collect:

• IP address
   
• Browser type and device information
   
• Pages visited and usage data
   
• Cookies and similar tracking technologies
   

3. How We Use Your Information
We use your information to:

• Provide and manage our plumbing, heating, and decorating services
   
• Prepare and send quotes
   
• Communicate with you about appointments, updates, and enquiries
   
• Process payments
   
• Improve our website and customer experience
   
• Comply with legal and regulatory requirements
   

4. Sharing Your Information
We may share your personal information with:

• Service providers such as payment processors, website hosts, or subcontractors assisting with the work
   
• Legal authorities if required by law
   
• Professional advisors (e.g., accountants) for business purposes
  We do not sell your personal information.
   

5. Cookies and Tracking Technologies
We use cookies to improve website functionality and user experience. You can manage or disable cookies through your browser settings, though some features may not work properly without them.

6. Data Security
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure.

7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal, tax, and accounting obligations.

8. Your Rights
Under UK GDPR, you have the right to:

• Access your personal information
   
• Request corrections to inaccurate data
   
• Request deletion of your data (in certain circumstances)
   
• Object to or restrict processing
   
• Request data portability
  To exercise your rights, contact us using the details below.
   

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
MGB Building Solutions
Email:  ben@mgbbuildingsolutions.co.uk
Phone:  07497469378
Address:  19 St Christopher’s Way, Derby, DE24 8JY